Description
PATIENT VISIT · China Medical Coordination

Travel to China with hospital access, interpreter support and on-site medical coordination.

The Patient Visit Coordination Package is designed for international patients who need more than an online opinion. It includes the core Online Standard service, then adds airport pickup, bilingual hospital accompaniment, appointment coordination, local setup and post-treatment follow-up.

Includes the Online Standard written opinion and ordinary appointment consultation pathway.
On-site bilingual interpreter and hospital accompaniment during your China visit.
Local support for transport, accommodation, payment, documents, SIM, WeChat and Alipay setup.
China visit coordination
From $1,599
Best for patients who plan to come to China for in-person hospital consultation, examination or treatment planning.
Includes Online Standard service foundation plus on-site coordination support in China. Hospital fees, treatment fees, flights and accommodation are not included.

Who this package is for

This package is for patients and families who are ready to move from online review to a real hospital visit in China. The goal is to reduce confusion during arrival, registration, consultation, translation, payment and follow-up.

1

You plan to visit China

You already want an in-person hospital route and need practical support for arrival, hospital navigation and local arrangements.

2

You need bilingual hospital support

You do not want to face registration desks, department routing, payment counters and doctor communication alone.

3

You need continuity after consultation

You want the hospital visit, translated documents and online follow-up to connect into one clear patient journey.

This package includes the $299 Online Standard foundation

Before the patient arrives, we first prepare the medical case and coordinate the online second-opinion / ordinary appointment pathway. The visit package is not a standalone travel service; it is built on medical preparation.

Included foundation

The Patient Visit Package includes the core Online Standard service items, so the hospital visit starts with organized records and a clearer specialist direction.

  • Medical record collection and bilingual dossier
  • Document translation for Chinese-side review
  • Specialist matching to the patient’s condition
  • Named Grade-3A specialist written opinion / second opinion pathway
  • Preliminary written consultation and comprehensive evaluation report
  • Ordinary appointment consultation coordination

What gets added for the China visit

After the online preparation, we add local arrival support, hospital accompaniment, interpretation, payment assistance and follow-up coordination.

  • Airport pickup and transfer coordination
  • In-hospital bilingual interpreter and accompaniment
  • Hospital navigation and appointment coordination
  • Accommodation support and booking assistance
  • SIM card, WeChat and Alipay setup support
  • Emergency support line during the service period

What is included in the Patient Visit Coordination Package

This package focuses on real-world execution: getting the patient from arrival to hospital consultation, local setup, document handling and post-treatment online follow-up.

  • Airport pickup & transfer We coordinate airport pickup and transfer to your hotel or agreed destination, helping the patient and family start the visit with less uncertainty after arrival.
  • In-hospital bilingual interpreter & accompaniment A bilingual assistant accompanies you during the hospital visit to help with communication, department routing, registration steps and basic patient-side explanation.
  • Hospital navigation & appointment coordination We help coordinate the appointment path, hospital visit sequence, department check-in, waiting process and next-step communication after consultation.
  • Accommodation support & booking We assist with hotel or accommodation options based on hospital location, visit duration, family needs and practical transport convenience.
  • SIM card + WeChat / Alipay setup We help with basic local communication and payment readiness, including SIM card support and WeChat / Alipay setup guidance where available.
  • Payment assistance at the hospital We guide patients through hospital payment counters, deposit procedures and payment-related communication. Hospital bills are paid directly by the patient to the hospital.
  • On-site medical document translation During the visit, we help translate key hospital instructions, appointment notes, examination directions and important medical documents for patient understanding.
  • Emergency support line A support contact is available during the agreed service period for urgent coordination needs related to the hospital visit, local communication or service logistics.
  • Post-treatment follow-up online After the hospital visit or treatment stage, we help organize follow-up questions, online communication and next-step guidance based on hospital instructions.

How the China visit coordination process works

The process is designed to connect online preparation with real hospital execution, so the patient does not arrive in China without a clear route.

1

Online case preparation

We collect records, prepare the bilingual dossier, translate key documents, match the specialist direction and coordinate the ordinary consultation pathway.

2

Visit planning before departure

We help plan the arrival route, hospital schedule, appointment sequence, accommodation options and practical documents needed for the visit.

3

Arrival and local setup

We coordinate airport pickup, transfer, communication setup, payment readiness and local orientation before the hospital visit begins.

4

Hospital visit accompaniment

We assist with hospital navigation, appointment coordination, bilingual interpretation, payment process and document translation on site.

5

Follow-up after consultation or treatment

We organize online follow-up, help clarify next-step questions and support patient-side understanding of hospital instructions.

What you receive

The final value is not only one hospital visit. It is a coordinated patient journey from online preparation to China arrival, hospital consultation and follow-up.

  • Prepared medical case before arrival A bilingual dossier, specialist matching direction and ordinary consultation coordination foundation from the Online Standard package.
  • On-site hospital support in China Interpreter accompaniment, hospital navigation, appointment coordination, payment assistance and document translation.
  • Local life and communication setup Airport transfer, accommodation support, SIM card, WeChat / Alipay setup and emergency support line during the service period.
  • Post-treatment online follow-up Follow-up question organization and online coordination after hospital consultation, examination or treatment stage.

What this package is not

The package provides coordination and patient-side support. It does not include hospital treatment fees or guarantee medical outcomes.

Important medical limitation This service is medical coordination, translation and visit support. We are not a hospital and do not provide diagnosis, prescriptions, treatment decisions or treatment guarantees. Final medical decisions must be made by licensed doctors and hospitals. Emergency medical conditions should be handled through local emergency services or hospital emergency departments immediately.

Patient Visit vs other packages

This is the first package designed for patients who are actually coming to China. It includes the online medical preparation layer and adds real on-ground support.

Package Best for Main value
Hospital Matching Report Early-stage decision making Feasibility screening, named hospital and department direction, indicative cost and next-step plan.
Online Standard Package Patients needing written specialist input before travel Record collection, bilingual dossier, translation, specialist matching, written opinion, evaluation report and appointment options.
Patient Visit Coordination Package Patients coming to China for in-person hospital care Includes Online Standard foundation, plus airport pickup, interpreter accompaniment, hospital navigation, payment assistance, local setup and follow-up support.

FAQ

Common questions before purchasing the Patient Visit Coordination Package.

Does this package include the $299 Online Standard service?

Yes. This package includes the core Online Standard foundation, including medical record organization, bilingual dossier preparation, document translation, specialist matching and ordinary appointment consultation coordination.

Are hospital fees included in the $1,599 package?

No. Hospital registration fees, examination fees, treatment fees, medication, surgery, inpatient deposits, flights and accommodation costs are paid separately by the patient. The package fee is for coordination, interpretation and support services.

Can you guarantee that a hospital will accept my case?

No. We can help prepare documents, coordinate the route and communicate with hospital-side resources, but final case acceptance depends on the hospital, department, doctor availability, medical condition and required treatment.

What does in-hospital accompaniment include?

It may include registration guidance, department navigation, communication assistance, basic interpretation, payment counter assistance, document handling and helping the patient understand the hospital process.

Is the emergency support line a medical emergency service?

No. The emergency support line is for urgent coordination and communication needs during the service period. For medical emergencies, patients should contact local emergency services or go to the hospital emergency department immediately.

Can you help with hotel booking?

Yes. We can provide accommodation support and booking assistance based on hospital location, expected visit length, family needs and convenience. Hotel costs are paid separately by the patient.

Сопутствующие товары