How it works
Patient Guide · How it works
Simple steps for your medical journey to China.
SynMedi helps international patients through every step of their journey, from case analysis and clinic matching to online consultation coordination, support during their visit to China, and follow-up care—with a clear process at each stage.
Briefly about the process:
- ✓Planning routes to hospitals and departments in China.
- ✓Document systematization, translation, and stage coordination.
- ✓Remote "second opinion" and visit coordination.
- ✓Interpreter services, escort, and patient-side support.
Our process in 5 simple steps
We make medical coordination in China clear, safe, and practical.
1
Case Submission
Submit your diagnosis, treatment history, goals, country of residence, and available documents.
2
Case Analysis
We review the completeness of documents and determine the most suitable service route for your situation.
3
Treatment Route
We help you choose a hospital, specialized department, and expert based on your diagnosis and objectives.
4
Consultation Plan
Choose the format: written report, online consultation, appointment coordination, or support during your visit.
5
Visit and Support
If you travel to China, we assist with translation, navigation, payments, and ongoing support.
Choose a service based on the stage
Start with a simple report. Move to deeper coordination only when necessary.
First Steps
Clinic Matching Report
For patients who want to understand hospital and department options before making an important decision.
39 USD
- Assessment of applicability and feasibility
- Recommendation of clinic and specialized department
- Estimated cost and action plan
Most Popular
Standard Online Package
For patients with ready documents who need a "second opinion" or coordination with a Chinese specialist.
from 299 USD
- Dossier organization and bilingual translation
- Specialist selection and expert opinion request
- Appointment scheduling and follow-up questions
Visit to China
Clinic Visit Coordination
For patients planning a trip to China and needing practical support on-site.
from 1,599 USD
- Includes the basis of the standard online package
- Interpreter services and hospital escort
- Transfer, navigation assistance, and subsequent support
Our Areas of Work
We provide support to patients in key medical areas, helping to build the right hospital route.
♋Oncology
🧠Neurology
👁Ophthalmology
♡Cardiology
🦴Orthopedics
⚕Reproduction
🌿Rehabilitation & TCM
FAQ
Answers to common questions before you start.
How to start?
Send us information about your diagnosis and available documents. We will check which service option suits your situation.
Is it necessary to travel to China immediately?
No. Many start with a $39 report or a remote consultation to determine if a trip is worthwhile.
Do you guarantee results?
No. Treatment outcomes, hospital case approval, and doctor availability depend on medical factors and clinic rules.
What documents are needed?
Main documents: diagnosis summary, imaging results (CT/MRI), pathology, lab tests, treatment history, and medication list.
Is my data safe?
We use data strictly for the purpose of auditing your case and coordinating services.
Can I upgrade my service level later?
Yes. You can start with a simple report and purchase online coordination or escort services later.
Ready to take the next step?
Submit your case, and the SynMedi team will help you figure out which route is right for you, what documents are needed, and which coordination stage will be optimal.
Important: SynMedi is not a hospital and does not provide diagnosis or treatment. We provide medical coordination, document preparation, translation, and patient escort services. All medical decisions are made solely by licensed doctors and clinics.
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