How It Works
Patient Guide · How It Works
Simple steps for your medical journey in China.
SynMedi helps international patients move from case review to hospital matching, online consultation coordination, China visit support and follow-up — with a clear process at every stage.
Clear ProcessKnow each step before paying more.
Medical CoordinationRecords, matching, translation and support.
Patient-CenteredDesigned for international patients.
From case review to China visit
- ✓Submit diagnosis, records and goals.
- ✓Receive report, specialist opinion or visit plan.
- ✓Upgrade only when deeper support is needed.
Our process in 5 simple steps
We make medical coordination in China easier to understand, safer to plan, and more practical to execute.
1
Submit your case
Share your diagnosis, treatment history, goals, country and available medical documents.
2
Case review
We check whether your documents are enough and what kind of service pathway may fit your situation.
3
Hospital route
We help match hospital, department and specialist direction based on your condition and goals.
4
Consultation plan
Choose a written report, online specialist opinion, appointment coordination or China visit support.
5
Visit & follow-up
If you travel to China, we assist with interpreter, hospital navigation, payment guidance and follow-up.
Choose the service that fits your stage
Start small with a written report. Upgrade only when you need deeper hospital communication or China visit support.
Early direction
Hospital Matching Report
For patients who want to understand hospital and department directions before making a larger decision.
$39 USD
- Eligibility and feasibility screening
- Named hospital and department recommendation
- Indicative cost and next-step plan
Most useful
Online Standard Package
For patients who already have records and need a Chinese specialist written opinion or second opinion pathway.
From $299 USD
- Medical record collection and bilingual dossier
- Specialist matching and written opinion
- Appointment bookings and follow-up questions
China visit
Patient Visit Coordination
For patients who plan to come to China and need practical on-site support during the hospital visit.
From $1,599 USD
- Includes Online Standard foundation
- Interpreter and hospital accompaniment
- Airport transfer, local setup and follow-up
Who we help
We support international patients across major disease areas and help them understand the right hospital route in China.
♋Cancer & Oncology
🧠Neurology & Neurosurgery
👁Ophthalmology
♡Cardiology
🦴Orthopedics
⚕Fertility Medicine
🌿Rehabilitation & TCM
Why patients choose SynMedi
We are more than a website. We help turn medical information into an actionable hospital pathway.
Hospital route thinking
We help patients understand hospital, department and specialist direction instead of choosing blindly.
Bilingual coordination
We support medical record preparation, translation and patient-side communication across languages.
Clear boundaries
We are not a hospital. We provide coordination, preparation and support, not diagnosis or treatment guarantees.
Step-by-step support
From early report to online opinion and China visit, patients can upgrade only when they need deeper support.
FAQ
Common questions before starting your China medical coordination journey.
How do I get started?
Submit your basic case information and available medical documents. We will review whether a report, online opinion or visit package is suitable.
Do I need to come to China immediately?
No. Many patients start with a $39 report or an online specialist opinion before deciding whether a China visit is necessary.
Can you guarantee treatment results?
No. We do not guarantee diagnosis, treatment results, hospital acceptance or specialist availability. Final decisions belong to licensed doctors and hospitals.
What documents are usually needed?
Useful documents include diagnosis summary, imaging reports, pathology, lab tests, treatment history, discharge summary and medication list.
Is my personal and medical information safe?
We only use patient information for case review, document preparation and coordination purposes related to the requested service.
Can I upgrade later?
Yes. Patients can start with a lower-cost report and upgrade to online specialist coordination or China visit support if needed.
Ready to take the next step?
Submit your medical case and let our team help you understand whether China is a suitable medical pathway, which service fits your stage, and what documents to prepare next.
Submit Your Medical Case
Important: SynMedi is not a hospital and does not provide diagnosis, prescriptions or treatment guarantees. We provide medical coordination, document preparation, translation, communication support and patient journey assistance. Final medical decisions must be made by licensed doctors and hospitals.
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